Terms and Conditions of Sale

Neurabuds LLC SH DIGITAL

1. Introduction

These Terms and Conditions of Sale govern all purchases made on the website https://neurabuds.com , operated by Neurabuds LLC SH DIGITAL , located at 4283 Voie Express Ste Fr3569, Sarasota, FL 34249, United States.

By placing an order on our website, you fully and unconditionally agree to these Terms and Conditions.

2. Products

Neurabuds sells electronics, clothing, accessories, and various online products.

We strive to display accurate product descriptions, images, and specifications. However, minor variations may occur depending on suppliers, manufacturing processes, or screen displays.

Product availability is not guaranteed and may change at any time.

3. Prices

All prices displayed on the website are in USD unless otherwise specified.

Prices may change without prior notice.
The price applied at checkout is the final price paid by the customer.

Taxes, customs duties, and import fees may apply depending on the destination country and are the responsibility of the customer.

4. Ordering Process

To place an order, the customer must:

  1. Select the product(s)

  2. Add them to the shopping cart

  3. Fill in the required information

  4. Validate payment through one of the available payment methods

Once the order is placed, a confirmation email is automatically sent.

Neurabuds reserves the right to cancel an order in case of:

  • product unavailability,

  • payment issue,

  • suspicion of fraud

  • unusual or excessive order volume.

5. Payment

Payments are processed securely via trusted payment providers.

Accepted payment methods include (depending on region):

  • Credit & debit cards (Visa, Mastercard, etc.)

  • PayPal

  • Shop Pay

  • Apple Pay / Google Pay

Neurabuds does not store any credit card information.

Payment is taken at the time of order.

6. Shipping & Delivery

Delivery times vary by country, product, and carrier.

A detailed Shipping Policy is available on our website (Page 4).

Shipping delays caused by customs inspection, logistical issues, or carrier errors are outside our control and do not constitute grounds for compensation.

The customer must ensure the accuracy of the delivery address. Neurabuds is not responsible for lost packages due to incorrect or incomplete information.

7. Returns & Refunds

A full Return & Refund Policy is available on the website (Page 5).

In general:

  • Customers may request a return within a defined period after receiving their product (period depends on your choice — tell me if you want 14, 30 or 60 days).

  • Products must be unused, in their original condition.

  • Return shipping costs are usually the customer's responsibility (unless the product is defective).

Refunds are processed after inspection of the returned item.

8. Warranties

Your products may come with a manufacturer's warranty depending on the item.
If the product arrives damaged or defective, the customer must contact support at:

📩 contact@neurabuds.com

Claims must include:

  • order number

  • photos or videos of the issue

  • description of the problem

We reserve the right to repair, replace or refund depending on the situation.

9. Limitation of Liability

Neurabuds is not responsible for:

  • delays from carriers,

  • customs procedures

  • customer misuse of the product,

  • damage caused after delivery.

Our liability is limited to the amount paid for the order.

10. Intellectual Property

All website content (texts, images, graphics, logos, product descriptions) is protected by intellectual property laws and is owned by Neurabuds LLC SH DIGITAL.

Unauthorized reproduction, distribution, or modification is strictly forbidden.

11. Personal Data

Personal information is handled according to our Privacy Policy (Page 3).
Data is processed for:

  • order processing

  • customer support

  • shipping

  • marketing (only with customer consent)

We do not sell or share personal data with unauthorized third parties.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, United States.

In the event of a dispute, jurisdiction is attributed to the competent courts of Sarasota County, Florida.

13. Customer Support

For any questions regarding these terms, products, or orders, please contact us at:
📩 contact@neurabuds.com