Privacy Policy


Neurabuds LLC SH DIGITAL

Last updated: 09/12/25

1. Introduction

This Privacy Policy explains how Neurabuds LLC SH DIGITAL (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase on https://neurabuds.com ('the website').

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information in several ways:

has. Information you provide directly

  • Name

  • Email address

  • Phone number (optional)

  • Billing address

  • Shipping address

  • Payment information (processed securely; we do not store full card details)

b. Information collected automatically

When you use the website, we automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on the website

  • Cookies and tracking technologies

c. Information from third-party tools

This includes data from:

  • Shopify

  • Payment processors

  • Analytics tools (Google Analytics, Facebook Pixel, etc.)

These services may collect usage data to assist us with analytics, advertising, and site performance.

3. How We Use Your Information

We use your personal data for the following purposes:

  1. Order processing :
    To process your purchase, confirm your order, handle shipping, and provide customer support.

  2. Customer account management :
    To allow you to log in, manage your orders, and update your information.

  3. Communication :
    To send order updates, tracking information, and customer service messages.

  4. Marketing (only when permitted) :
    To send promotions, newsletters, or personalized advertising, only if you have opted in.

  5. Improvement of services :
    To analyze website performance, fix bugs, and enhance user experience.

  6. Fraud prevention :
    To detect and prevent fraud or unauthorized transactions.

4. Legal Basis for Processing (if GDPR applies)

If you are located in the European Union, the legal bases for processing include:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests (fraud prevention, analytics, etc.)

If you want, I can also create a GDPR-compliant version .

5. How We Store and Protect Your Data

We implement reasonable security measures to protect your information, such as:

  • SSL encryption

  • Secure servers

  • Restricted access to personal data

  • Encrypted payment processing through trusted providers

While we take all reasonable precautions, no system is 100% secure.

6. Sharing Your Information

We do not sell personal data.

We may share your information only with trusted partners:

  • Shopify (e-commerce platform host)

  • Payment processors (eg, Shopify Payments, PayPal)

  • Shipping carriers (to deliver your products)

  • Analytics & advertising services (if applicable)

These partners only receive the information necessary to perform their services.

7. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality

  • Analyze traffic

  • Personalize content

  • Track conversions or marketing performance

You can disable cookies in your browser settings, though some features may not work properly.

A dedicated Cookie Policy will be provided (Page 6).

8. Your Rights

Depending on your location (EU, UK, California, etc.), you may have rights such as:

  • Right to access your data

  • Right to correct inaccurate data

  • Right to delete your data

  • Right to withdraw consent

  • Right to restrict processing

  • Right to data portability

  • Right to opt out of marketing

To exercise these rights, contact us at:
📩 contact@neurabuds.com

9. Data Retention

We keep your information only for as long as necessary to:

  • handle orders

  • meet legal obligations

  • resolve disputes,

  • enforce our policies.

You may request deletion anytime, subject to legal limitations.

10. International Data Transfers

As we operate in the United States, your data may be stored or processed there.
By using our website, you consent to this transfer.

If needed, I can add a GDPR-compliant data transfer section.

11. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices, content, or security.

12. Children's Privacy

We do not knowingly collect personal information from children under 13.
If such data is accidentally collected, contact us and we will delete it immediately.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

14. Contact Information

For questions about this Privacy Policy or your personal data, contact us at:
📩 contact@neurabuds.com